RESTOCKED** PENELOPE OMBRE GLAMOUR MAXI DRESS IN COOL [XS/S/M/L/XL]
|SIZE||XTRA SMALL||SMALL||MEDIUM||LARGE||XTRA LARGE|
|FITS||UK 4-6||UK 6-8||UK 8-10||UK 10-small12||UK12-small14|
How to order? Item is sold out? Measurements Guide | Read our shopper's guide here
Hope this guide helps in your every query. In the case whereby you are still confused, feel free to drop us a mail at email@example.com or contact us via the form below, and we'd be glad to assist! :)
Internet Banking/ATM Transfers
We accept payment via DBS/POSB/OCBC/UOB Internet Banking and DBS/POSB/OCBC/UOB ATM Transfer. This has to be done within 24 hours upon checkout.
For ATM transfers, please scan/take a picture of your receipt and attach it to the e-mail when reverting to us your payment details.
Here are our bank accounts detail:
POSB SAVINGS 183-17327-8
You can also make payment via your PayPal account. All transaction charges by PayPal are fully borne by us.
PayPal account: firstname.lastname@example.org
SINGPOST NORMAL MAIL - (NON-TRACKABLE)
Normal postage is at a standard fee of $1 per order regardless on no. of items. It is handled by Singpost. Normal parcels usually arrive within 2-4 working days, but may take up to 5 working days from the shipped date, excluding public holidays. Please note that delays can occur in delivery, and these delays are beyond our control. Do note that we do not provide Certificate of Posting (COP) as it incurred additional charge and manpower/time to process it.
Neonmello will not be responsible for any loss mails under any circumstances. As such, trackable posting is advised to have your package reach you safely.
Highly recommended, preferred mode of delivery.
Registered mail involves an additional standard charge of S$2.00 regardless of the amount of items. Registered packages usually arrive within 1-3 working days, excluding public holidays. Please note that delays can occur in delivery, and these delays are beyond our control.
In the event if you have a backorder in the order, the package would be on hold & dispatch only when all items are fulfilled. Should you wish to have the available item/s first, you may select the option from the delivery method. Do write in to us (email@example.com) if you wish to alter the shipping method.
You will receive the consignment tracking number (RA NO) after the parcel has been dispatched for the convenience of allowing you to track the status of your parcel. Should there be a failed delivery, Roadbull will get in touch with you to arrange for a re-delivery.
You may track your parcel status here:
Roadbull - http://roadbull.com
Singpost International mail - http://www.singpost.com/ra/ra_article_status.asp
DHL Global Mail - https://webtrack.dhlglobalmail.com/
#04-228 SINGAPORE 389729
** For self collection, kindly wait for a collection confirmation email from us before heading down to collect. It usually take 1-2 working days for the parcel to be ready. If you have special/urgent request, you may write in to us and we will try our best to cater to your request/s.
We offer international shipping worldwide, trackable and secure delivery.
Malaysia orders will be shipped via DHL Global mail (doorstep delivery, 7-10 working days).
Worldwide orders may be shipped via UPS, DHL Global mail or Singapore post.
Asia: 7-10 working days
Australia: 7-14 working days
United States (US): 7-14 working days
United Kingdom(UK): 7-14 working days
You may find the estimated postage rates to all parts of the World as follows:
Return/Exchange Policy - Read more about it here
For defective items, please send an email to us with detailed photos of the defect area/s within 1 week from receiving the parcel. We will review it n a case by case basis. If defects is valid, you can mail it back to us within 7 working days; we will do an immediate exchange once we have received the parcel.
Do give us 2-3 working days to process the exchange procedure once a request is made.
The cost of mailing back will be bear by us and a picture of the parcel stamped before sending out have to be sent to us. In the case when the item is sold and we're unable to do an exchange, we will issue an email notice crediting the amount to your next purchase or make an refund.
Neonmello reserves the right to reject any request for exchange if returned merchandise(s) do not meet our requirements or when Customer failed to provide proof of purchase.
Please take note that there might be a small difference in measurements by 0.5"-1" due to mass production. All measurements stated are approximate plus/minus. The true color of an item may also vary slightly due to strong studio lighting/inevitable discrepancies arising from individual computer resolutions. The above-mentioned are not considered defect attributes and are therefore non-eligible for returns.
DO NOTE: Item must be in the original package, unworn and unwashed state in order to be acknowledged.
Sale items are not exchangeable nor refundable.
If the item doesn't fit you well or you would like to exchange for another item, we are more than willing to adhere to the exchange of item and we will do our best to cater to your request/s. The parcel has to be shipped back to us within 7 working days and shipped via registered article postage bear by the Customer. Read more about it here
In the event when you do not want the item, you may choose to credit the balance amount for your next purchase with us, no refund is allowed.
|DATE OF LAST UPDATE||ITEM||STATUS / ESTIMATED ARRIVAL||OTHER REMARK|
7 August Monday
|NM EXCLUSIVE BAILEY OMBRE TONE SHIFT DRESS IN WARM||Fully fulfilled|
|28 July Thursday||EVEREST LAYER PLEATED HEM TRAPEZE IN WHITE/BLUSH & GREY/WHITE||Fully fulfilled|
24 July Monday
|HANSMITH SLEEVED PLEATED HEM DRESS IN BLACK GINGHAM||Fully fulfilled|
17 July Monday
|NM BEAUMONT COLOURBLOCK SHIFT DRESS IN DUSTY GREEN||Fully fulfilled||Arrived 2 weeks in advance.|
|21 July Friday||BRIGETTE BELTED PLEATS DETAILING DRESS IN SEA SALT TEAL||
|4 August Friday||NM EXCLUSIVE ALEXANDRIA RUFFLES SLEEVED KIMONO WRAP DRESS IN PINSTRIPE||
7 August Monday
NM COLLETO FLOUNCE & CROCHET ONE-PIECE WORK DRESS IN BLACK, HEATHER GREY, DUSTY PINK
14 August Monday
MERIDIAN OMBRE CUT-OUT COLD SHOULDER DRESS IN COOL, WARM
|24 July Monday||CASABELLE CONTRAST HEM STRAIGHT CUT TRAPEZE IN DUSTY PINK & NAVY BLUE||Arrived & fully fulfilled|
7 August Monday
|BRENSMITH PLEATED HEM DRESS IN TWEED GREY & DENIM BLUE||Fully fulfilled|
|24 July Monday||NM LOVEAU FLORA FOREVER TRAPEZE IN OFF WHITE||Fully fulfilled|
|7 August Monday||OASIA FLEUR EMBROIDERY FLUTTER DRESS IN POWDER BLUE & WHITE||Fully fulfilled|
|NM COSTA OMBRE RUNCHE TRAPEZE IN PASTEL||
28 July Friday
|NM BASICS BERNETTE POCKETFUL TRAPEZE IN SEA SALT TEAL & ROSE MAUVE||End August|
28 July Friday
|NM MONACO LACE PANELLING FIT N FLARE DRESS IN BLACK & WHITE||First/second week of September|
|2 August Wednesday||LOCA SLEEVED TIE-WRAP WORK DRESS IN MIDNIGHT NAVY & PERIWINKLE GREY||Last week of August|
|6 August Sunday||GLENNA COLOURBLOCK PLEATS HEM DRESS IN NAVY BLUE, FOREST GREEN & WINE RED||Second week of September|
6 August Sunday
|NM OLIVIE COLOURBLOCK PLEATS DETAILING SLIP DRESS IN NAVY/PINK & BLACK/FOREST||Second week of September|
|10 August Thursday||NM MARRISON DROPWAIST LACE PANEL DRESS IN NAVY BLUE||Third week of September|
11 August Friday
|NM LILIE COLOURBLOCK PLEATS HEM DRESS IN BLACK||Third/End of September|
|11 August Friday||NM EMILIA CONTRAST CROPPED ONE-PIECE PLAYSUIT IN GREY/NAVY||End of September|
|12 August Saturday||NM COSABELLE FLORA FOREVER TRAPEZE IN RED BLOSSOM||Third week of September|
|12 August Saturday||BATCH 2** NM COLLETO FLOUNCE & CROCHET ONE-PIECE WORK DRESS IN DUSTY BLUSH & HEATHER GREY||
Third week of September
|17 August Thursday||COLETTE RUFFLES HEM DROPWAIST DRESS IN PINSTRIPE||End of September|
|18 August Friday||TRIO COLOURS WEAR IT TRI-WAY DRESS IN TERRACOTTA||
End of September