Contact Us/Self Collection



Do give our CS team up to 24 hours for a revert. Kindly refrain from sending multiple emails as it will push your mail further up and it will cause a delay in revert. Apologies in advance for any unforeseen delay/s caused. 

For all general queries: 

For sales/defect enquiries:

For sponsorship/collaboration opportunities:

For careers queries:  

Neonmello Office - 3 minutes away from Paya Lebar MRT EXIT C
#04-228 SINGAPORE 389729
The studio is open for self-collection only on Monday 3-8pm, not including Public Holidays or unless mention so. We are closed on all other days.
Exchange cases will be catered to during the opening hours.


** For self collection, kindly wait for a collection confirmation email from us before heading down to collect. It usually take 1-2 working days for the parcel to be ready. If you have special/urgent request, you may write in to us and we will try our best to cater to your request/s.

Alternatively, you may use the contact form below, we will try our best to respond within 24 hours, thank you for writing in to us!