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ROADBULL TRACKING

STANDARD COURIER - (doorstep delivery/trackable) - Via ROADBULL (http://www.roadbull.com)

Highly recommended, preferred mode of delivery. 

Registered mail involves an additional subsidised charge of S$2.00 regardless of the amount of items. Registered packages usually arrive within 1-3 working days, excluding public holidays. Please note that delays can occur in delivery, and these delays are beyond our control.

In the event if you have a backorder in the order, the package would be on hold & dispatch only when all items are fulfilled. Should you wish to have the available item/s first, you may select the option from the delivery method. Do write in to us (contact@neonmello.com) if you wish to alter the shipping method. 

You will receive the consignment tracking number (RA NO) after the parcel has been dispatched for the convenience of allowing you to track the status of your parcel. Should there be a failed delivery, Roadbull customer service will get in touch with you to arrange for a re-delivery. 

The tracking number will be RB_NMLXXXXXX (the 'X' denotes your 6 digit order number).

Do note that live tracking will only be available past midnight on the day of shipment. 

**Gentle Reminder - Do make sure that someone is around to receive the package, else the delivery would fail, and this will cause potential delay in the delivery, resulting in a re-schedule which will be 1-3 days later.

You may track your parcel status here:

Roadbull - http://roadbull.com

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